Effective October 22, 2026. Discretion is part of how we care for families, and it extends to how we handle your information.
Premium Care In Home Care Services is the trade name of Premiumcare, LLC, a California Home Care Organization licensed by the California Department of Social Services. We provide non-medical, concierge in-home care in Orange County and the Inland Empire. In this policy, “Premium Care,” “we,” “us” and “our” refer to Premiumcare, LLC. This policy explains how we collect, use and protect personal information through premiumcareca.com.
Information you give us. When you contact us, request a consultation, subscribe to our newsletter, refer a client or apply for a position, we collect the details you provide, such as your name, email address, phone number, city, the type of care you are seeking and any message you choose to send. Career applicants may also share a résumé and work history.
Information collected automatically. Like most websites, we collect limited technical information, such as your browser type, device, pages visited and general location, through cookies and similar technologies. You can manage optional cookies at any time through the “Manage consent” option on our site and our Cookie Policy.
Our website is not the place to share detailed medical information. Please share only what is needed for us to contact you. Information about a client’s health and care that we receive during a consultation or while providing services is kept confidential, shared only with the people involved in that client’s care as authorized by the client or their representative, or as required by law.
We use personal information to respond to inquiries and referrals, arrange consultations and care, send the newsletter or updates you have asked for, review employment applications, improve our website and services, and meet our legal and licensing obligations. We do not sell or rent personal information, and we do not share it for cross-context behavioral advertising without your consent.
We share information only with trusted service providers who help us operate, such as our customer relationship and email platforms, website hosting, analytics and scheduling providers, under agreements that limit their use of your information. We may also disclose information when required by law, to protect the safety of a client or caregiver, or in connection with a business transfer.
If you subscribe to our newsletter or opt in to email updates, you may unsubscribe at any time using the link in any email or by contacting us. We will still send messages related to services you have requested.
If you give us your mobile number and agree to receive texts, Premium Care may send text messages from (949) 666-1022 about your consultation, care scheduling, caregiver visits and replies to your questions. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. You can also call (909) 284-8657 or email info@premiumcareca.com. Agreeing to receive texts is not a condition of purchasing any service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from the sharing described in this policy and will not be shared with any third parties, except the service providers that deliver our messages. See our Terms of Service for full text messaging terms.
If you are a California resident, you may have the right to know what personal information we collect and how it is used, to request access to or deletion or correction of your information, to opt out of any sale or sharing of personal information, and to be free from discrimination for exercising these rights. To make a request, email info@premiumcareca.com or call (909) 284-8657. We will verify your request before responding.
We use reasonable administrative, technical and physical safeguards to protect personal information, and we limit access to those who need it to do their work. No method of transmission over the internet is completely secure, so we encourage you not to send sensitive information through website forms.
We keep personal information only as long as needed for the purposes described here, including to meet legal, licensing, accounting and record-keeping requirements.
Our website is intended for adults. We do not knowingly collect personal information from children under 16 through this website.
We may update this policy from time to time. The effective date below shows when it was last revised.
Questions about this policy or your information? Email info@premiumcareca.com or call (909) 284-8657, every day from 8am to 6pm.
