The fine print

Terms of Service

Effective October 22, 2026. These terms apply to premiumcareca.com and to the calls, emails and text messages you receive from Premium Care.

Who we are

Premium Care In Home Care Services is the trade name of Premiumcare, LLC, a California Home Care Organization licensed by the California Department of Social Services. We provide non-medical, concierge in-home care in Orange County and the Inland Empire. “Premium Care,” “we,” “us” and “our” refer to Premiumcare, LLC.

Using this website

The information on this website is general and is not medical, legal or financial advice. Requesting a consultation does not create a care agreement; care begins only under a signed service agreement. Please do not use our website forms for emergencies. If someone needs urgent medical help, call 911.

Text messaging terms

Program name: Premium Care Client Updates. When you give us your mobile number and agree to receive texts, for example by checking the text consent box on our contact form or asking us to text you, Premium Care will send text messages from (949) 666-1022 about your consultation, care scheduling, caregiver visits, and replies to your questions. We do not send marketing texts unless you separately agree to them.

Frequency and cost. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opting out. Reply STOP to any message to stop receiving texts. You will receive one confirmation message and no further texts unless you opt in again by replying START.

Help. Reply HELP for help, call (909) 284-8657, or email info@premiumcareca.com.

Consent. Agreeing to receive texts is not a condition of purchasing any service.

Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle your information.

Calls and voicemail

Calls to our phone lines may go to voicemail when our team is unavailable. Messages are returned during business hours, every day from 8am to 6pm.

Content and links

The text, photos and design of this website belong to Premiumcare, LLC or are used with permission. Links to other websites are provided for convenience; we are not responsible for their content.

Limitation of liability

This website is provided “as is.” To the extent allowed by law, Premiumcare, LLC is not liable for damages arising from use of this website. Care services are governed by the client service agreement.

Governing law

These terms are governed by the laws of the State of California.

Changes

We may update these terms from time to time. The effective date above shows when they were last revised.

Contact us

Questions about these terms? Email info@premiumcareca.com or call (909) 284-8657, every day from 8am to 6pm.

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